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Customer Service Representative/Administrative Assistant
$33k-42k (estimate)
Full Time 10 Months Ago
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Kwasi Antwi Farmers Insurance Agency is Hiring a Customer Service Representative/Administrative Assistant Near Atlanta, GA

Job Description


Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in

No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.

Benefits


Paid Time Off (PTO)###Mon-Fri Schedule###Career Growth Opportunities###Evenings Off###Hands on Training###

Responsibilities


  • Process customer policy change requests.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Schedule appointments for sales staff to meet prospective customers.
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

Requirements


  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.

Job Summary

JOB TYPE

Full Time

SALARY

$33k-42k (estimate)

POST DATE

07/11/2023

EXPIRATION DATE

06/11/2024

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The following is the career advancement route for Customer Service Representative/Administrative Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Representative/Administrative Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative/Administrative Assistant. You can explore the career advancement for a Customer Service Representative/Administrative Assistant below and select your interested title to get hiring information.

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